|Self Confidence (continued)
itself up by tearing others down. In fact, the confident personality tries to help
others grow their skills and lift their self-views, knowing the result will be
stronger performers and ultimately greater success for all.
knowing everything; it comes from knowing how to find the answers. That includes being comfortable seeking
opinions and insights from others, no matter how far up or down the ladder, and listening carefully to not miss that
grain of truth that unlocks the solution.
They make a few mistakes. They don’t relish them, but they know they’re part of the terrain. Their confidence lets
them admit their mistakes, own up to them, figure out the lessons to be learned, and move on. They know that
always being right means they’re not pushing the envelope hard enough. They pass that on to the people they
work with by example.
esteem. They already know their worth. Instead, they shine the light on the people around them. Rather than
taking gratuitous credit for ideas or results that demoralize the people they depend on, they understand that
sincerely acknowledging each person’s contributions strengthens everyone.
persevere. They exist and they're wonderful to be around.
So how do you become one of them? Here are some quotes that may help you understand the mindset of the
monitor their progress and then get out of their way.
didn’t do this alone.’ Find those people who really made it happen, and go thank them
from the bottom of your heart.
Give yourself permission to be wrong, and you will hit twice as many home runs. I specifically give
people permission to be wrong, knowing they will do more when they’re not overwhelmed by fear of
Give people permission to make mistakes. At the same time, take responsibility for managing the
environment so they’re not left alone to make the really big ones. If and when the big one happens,
take the lion’s share of the blame. It is ultimately your responsibility, after all.”
You’ve been on the wrong side of an argument more than once. But when you realize you're wrong,
get off your position fast and get on the right side; ultimately nobody remembers I was wrong to start
with. Those people who cling to a losing point of view are always remembered for being wrong.”
|Jim Bernardi has held such positions as; Dealer,
General Manager, Director of Operations, District
Operations Manager, Parts & Service Director, Service
Director, Service Manager, Service Advisor and is
President /CEO AutoPro Training Solutions, a National
Fixed Operations Training Company which guarantees
increased GP or their training fee is free.
|Why is a manger’s self-confidence so important to success?
Because people gravitate to those who have it, and together they achieve
superior results. Let’s face it, either you have it or you wish you did.
|SUPERIOR DEALER SOLUTIONSsm